Returns & Exchanges

Policies

Return Policy

Our return policy: Gold Treasure Jewelry does not take refunds, but we do allow exchanges only on non-customized items within 3 days of the purchase date. In the event you are dissatisfied your item for any reason, we will allow you to exchange your item for any item of the same price. Jewelry items can be exchanged for jewelry.

If you are sending an item back for an exchange, you must first request an RMA number for your package. You can do so by contacting us by phone or email at 956-401-4010 or [email protected]. Please insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. Gold Treasure is not responsible for any loss or damage that occurs during shipping. All returns must be accompanied by the original sales receipt or order number. Please mail the package to the address below and confirm that your name and address are clearly printed on the outside of the package.

Gold Treasure, Inc.
9320 Mines Rd. Suite 206
Laredo, TX 78045
(956) 717-4150
[email protected]


Gold Treasure will contact you upon receipt of the package. We must confirm that the returned jewelry has not been damaged, or suffered excessive wear and tear during the 3-day period. All items must arrive back at Gold Treasure in original condition.

If for any reason you wish to cancel your order, please contact [email protected] or call 956-401-4010 you have 24hrs to cancel from the time the order was placed after that There is a 20% restocking fee for the cancellation of any Custom-Order items such as Cuban link Chains, Cuban Link Bracelets, Custom Pendants and other Customized items. And a 6% Restocking fee for regular orders.

Exchange Policy

All exchanges must be accompanied by the original sales receipt. Any item may be exchanged within 3 days of receipt. Shipping costs will be deducted from the amount of the exchange.